This might sound familiar to many of us, as we are living in technological savvy world, e-commerce made a mark by easing our lives, allowing us with options of shopping online. “Time saving” is probably one of the most attractive attributes that e-commerce can provide us as compared to traditional business. Shoppers no longer need to travel to town, walk in and out of the stores, and probably wouldn’t buy any item as they might get a cheaper deal else where.
Today, with a click of the mouse, you are able to shop ten “stores” in one go, and the best part is you are able to do it when you’re on your comfortable bed.
In addition, there are also benefits for the “boss” of the online shops. They can afford to be a one man show, thus, able to save cost by not employing shopkeepers and by not renting stores in a shopping centre. Well, I guess the only “employees” they have is their computers and internet.
However, we shouldn’t just focus on the pros of e-commerce, but cons as well. It is true that online shopping sites are able to save consumer’s time; however they will never ever be able to give consumers the sense of security of their products, at least for the first instance. When a consumer first visited a shopping site, they will never know what the quality of the product is, the size of the clothes as they will never be able to go to the fitting rooms like in traditional shops. Thus, it is harder to build rapport with consumers than traditional shops.
As for the securities and privacy of the e-business, it’s never as secured and private as compared to traditional shops. Traditional shops have the luxury to put all confidential documents and accounting documents in hard copy without going through computer. Although there’s a lot of work to be done, it will be more secure and private when those documents are kept in a safe or even your locked drawer. However, as for e-business, all their transactions, consumer’s particulars and accounting documents, all of those are definitely stored in their computer. As long as competitors want it and they are somehow computer savvy, they might simply hack into your account and retrieve information. Even if it’s not the case of hacking, what if the hard drive fails? And you will have to bring it for repair? Think about the case of Edison Chen.
Well, whether is it traditional business or e-business, there will be a possibility that the lost of information and as long as e-business have precautions against hackers, they will still have a greater advantage than traditional shops.
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